We are dedicated to providing the best customer support possible. Our support staff will always provide assistance in a friendly and personalized manner.

Take advantage of our 24 hour support system by emailing support@blackchippoker.eu or by filling in the contact form.

If you have problems with, or queries about a specific game or table, please provide the game id and number. These are found in the top right hand corner of the poker client software.

Identity Document Verification

To make a withdrawal or transfer from your BlackChip Poker account it may be necessary for you to have your ID, credit cards and address verified by our banking department. It's recommended you verify your account once you join to avoid delays later, when you want to withdraw your winnings. Verifying your account is quite a simple process, and is necessary for us to combat online fraud and money laundering. Click here to download the verification form and instructions. Please follow the instructions at the bottom of the form carefully.

FAQ
Login to your BlackChipPoker account and click "Frequently Asked Questions" in the left menu.
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